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About MEElectronics | award winning earphones and headphones
Musical Enjoyment for Everyone!
About
Born out of a passion for music, MEElectronics has a goal of delivering Musical Enjoyment to Everyone. We started out in 2005, making MP3 players with a desire to bring our customers exceptional sound quality at affordable prices. However, the sound quality of any player is dependent on the earphones used, so we developed our own. In 2010, we shifted our focus to earphones that provide durability, style, and exceptional sound quality. Our current lineup of headphones and earphones has won acclaim from audio enthusiasts and reviewers worldwide, but that hasn't stopped us from continually refining our lineup and developing new products; we won't bring anything to market if it doesn't meet our high standards!
MEE isn't just about making great products, however - our earphones and headphones are also backed by industry-leading customer service. Feedback from our customers is always appreciated so please contact us with any questions, comments, or issues - we will take care of you before, during, and after your purchase. MEElectronics has grown at an amazing pace thanks to you, the customer, and the absolute greatest compliment we can receive is an online review and/or a referral to your family, friends, or colleagues. Try MEElectronics today and find out why we have so many loyal customers!
Everything you wanted to know about MEElectronics but were afraid to ask:
Q. What do you do and why?
A. MEElectronics manufactures earphones, earbuds, headphones, and audio accessories. We do it because we want to be able to provide products that sound great and improve the music experience for our customers. Receiving positive feedback from our customers is what motivates us to continue making superior products!
Q. How did you get your start?
A. MEElectronics is a brand created by S2E Inc. S2E Inc. started selling memory on ebay in 2005 and quickly added other products for resale including cases, iPods, Sandisk products, and TVs. In an effort to bring better media players to the market, S2E Inc. brought out several media players under the MEElectronics brand, however we realized the attached earphones made a huge difference to the sound quality, especially when compared with stock earbuds. In 2009 we dabbled with selling earphones and in 2010 a concerted effort was made to bring great sounding, affordable earphones to the market.
Q. How did the name MEElectronics come about?
A. The MEElectronics name was created because we were thinking, if it were me, what would I want to buy and listen to? When we developed the M9, M6, and even the M2 earphones we knew we would choose those over the stock earbuds! And we still feel the products are designed for - and we hope you feel the same way!
Q. How do you decide what products you bring out?
A. We start by looking at product categories we know, such as earphones, earbuds, headphones, and cases and seeing what the competition has to offer. Then, we design a product to offer better performance and accessories for the price, and if we think we have a winning product, we bring it out!
Q. Why is your customer service experience better than other companies?
A. Customers mean everything to us. Our goals are to respond quickly, and while can't please everyone (who can?), but we do our best to offer a fair resolution to any issues. The customer service reps have the autonomy be creative with warranty claims to make it easy, but we also might ask for something non-industry standard to make it happen which protects the company and speeds the process. We do provide personal responses to each customer service email, so if it takes more than one business day, we probably have quite a few questions to answer and your patience is appreciated.
Q. Where do we see ourselves in 5 years?
A. In the ever changing world of consumer electronics we see ourselves evolving with the market, increasing our Bluetooth wireless headphone, earphone, and speaker models as well as continuing to offer amazing sounding wired earphones and headphone for great prices.
Customer Service
Orders All meelec.com orders are fulfilled from our warehouse located in southern California so your order never gets delayed.
We know our success relies on your trust and satisfaction.
Hours
- 9:00AM ~ 6:00PM (PST)
- Monday through Friday (except holidays)
Warranty Warranty terms, information, and process for filing a claim can be found on the
Warranty Information Page.
Help and Troubleshooting Answers to common questions and troubleshooting help can be found on our
FAQ, Product Manuals, & Trouble Shooting Guide.
| Contact: |
| Sales Inquiries |
sales@meelec.com |
| When contacting customer service, technical support, or warranty for product issues, please include: Order number (and copy of receipt), model number, specific issue, media device used with earphones, relevant information |
| Customer Service |
customerservice@meelec.com |
| Technical Support |
support@meelec.com |
| Warranty |
Please see our warranty information page |
| Phone |
626.965.1008 |
| Fax |
909.494.3760 |
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If you do not see an email response, please check your spam folder.
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Note for orders shipped internationally:
The basic shipping option is USPS First Class International, which does not provide an estimated delivery time frame. Orders generally arrive between 5 and 20 business days; however, delivery can take longer to some countries such as Canada , France, and Russia. The number provided is the customs number, and not a tracking number. USPS does not update the status of customs numbers. Before contacting customer service to inquire about your order, please wait at least 20 business days. If you are in Canada, France, or Russia, please wait 30 business days. Thank you for your understanding.
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