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Q: I cannot hear the phone call in my AF12.
A: Please try the following steps:
- Make sure that your AF12 is charged, connected to your device, and in range.
- Make sure your phone is connected to the AF12 in the phone’s menu or by tapping the answer/end button on the headset.
- Increase the volume on your device and AF12 as both control volume.
Q: I cannot hear music from my AF12.
A: Please try the following steps:
- Make sure that your AF12 is charged, connected to your device, and in range.
- Increase the volume on your device and AF12 as both control volume.
- Verify that your phone supports the A2DP and AVRCP Bluetooth Stereo profiles. Without those profiles in your phone the music will not transmit via the Bluetooth link. Please check with your phone provider to verify your phone's supported profiles.
Q: Why am I receiving static from my AF12?
A: All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:
- Keep the AF12 on the same side of your body as the phone.
- Make sure there is a direct line of contact between the AF12 and your phone. The Bluetooth signal may have difficulty transmitting through walls, buildings or people. Static or interference is sometimes environmental. Interference can be caused by e.g. computers, cordless phones, microwaves etc.
Q: Is my MEElectronics AF12 compatible with my mobile phone?
A: The MEElectronics AF12 uses Bluetooth V2.1 + EDR and is compatible with all devices that follow the Bluetooth V1.1 or higher standard.
Q: Can I use my MEElectronics AF12 with my iPhone?
A: You can use your AF12 with your Apple iPhone, the Music player, and Siri. Aftermarket phone and media applications may not perform correctly.
Q: Can my MEElectronics AF12 work with other Bluetooth equipment?
A: The AF12 is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.
Q: I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialing"
A: In order for these features to work, they must be supported on your phone. Please consult your phone’s user manual for details.
Q: I have pairing problems with my MEElectronics AF12.
A: You may have deleted your headset pairing connection in your mobile phone/device. Refer to the section in the User Manual and follow the pairing instructions to pair it again.
Q: How do I pair my MEElectronics Bluetooth AF12 with my mobile phone?
A: To put the AF12 into pairing mode:
- Make sure that the AF12 is powered on.
- Press and hold the answer/end button as long as it takes until the blue light is on steady (without blinking).
- Follow the pairing procedure for your phone. Refer to your phone’s user manual for details.
Q: What is the pass code for pairing my AF12?
A: The pass code for pairing the AF12 is "0000" (four zeros).
Q: How can I obtain parts and accessories for my MEElectronics AF12?
A: You can order accessories at www.meelec.com
Q: What is A2DP?
A: The Advanced Audio Distribution Profile (A2DP) is a Bluetooth profile that allows for the wireless transmission of stereo audio from an A2DP source (typically a phone or computer) to an A2DP receiver.
Q: What is AVRCP?
A: Audio Video Remote Control Profile (AVRCP) is a Bluetooth profile that makes it possible to control e.g. a phone from a Bluetooth headset when streaming music.
Q: I am unable to take any calls when my AF12 is charging.
A: The AF12 cannot be used while charging for safety reasons. Please allow the headset to charge completely, then disconnect it from the charger and it will be ready for use.
Q: Can my MEElectronics AF12 be charged via PC/Mac?
A: Yes, the AF12 can be charged from any powered USB port.
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Alright I guess 
Air-Fi AF12